Privacy Policy

At Felix Cookware, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, shipping address, and email address when placing an order.
Non-Personal Information: Browser type, IP address, and browsing behavior on our website.

2. How We Use Your Information

We use your data to:

Process and deliver your orders.
Provide customer support.
Improve our products and services.
Send order updates and promotional offers (if subscribed).

3. Payment Policy

We do not accept any electronic payment methods. All purchases are made through Cash on Delivery (COD).

4. Data Security

We implement security measures to protect your personal data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

Shipping providers to deliver your orders.
Legal authorities if required by law.

6. Your Rights

You have the right to:

Request access to your data.
Ask for corrections or deletion of your information.
Opt out of promotional emails by contacting us at [email protected].

7. Opt-Out Instructions

If you wish to opt out of receiving promotional emails, marketing communications, or any data collection practices, you can:

Unsubscribe from Emails: Click the “Unsubscribe” link at the bottom of our marketing emails.
Contact Us Directly: Email us at [email protected] with the subject line “Opt-Out Request” and specify which communications you want to stop receiving.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date.

For any questions regarding this Privacy Policy, contact us at [email protected].