Terms and Conditions

Welcome to Felix Cookware! These Terms & Conditions govern your use of our website and purchases.

1. General Information

By accessing our website or purchasing from us, you agree to these terms. If you disagree, please do not use our services.

2. Orders & Payments

• We only accept Cash on Delivery (COD) as the payment method.
• Orders cannot be canceled once shipped.
• Customers must pay in cash upon delivery before receiving the product.

3. Returns & Refunds

• Returns are accepted within 7 days of delivery if the product is defective or damaged.
• Refunds are issued in cash upon returning the product.
• The product must be in original condition with packaging intact.

4. Shipping & Delivery

• Delivery times may vary based on location.
• We are not responsible for delays caused by unforeseen circumstances.
• If a customer refuses to accept a COD order, they may be restricted from future purchases.

5. Limitation of Liability

Felix Cookware is not responsible for:

• Any indirect or accidental damages related to product use.
• Issues caused by improper handling of our products.

6. Governing Law

These terms are governed by the laws. Any disputes will be handled in the appropriate legal jurisdiction.

7. Contact Information

For any inquiries, please email us at [email protected].

By using our website or purchasing from us, you agree to abide by these Terms & Conditions.